Privacy Policy

Last updated: June 26, 2025

Your privacy is important to us. This Privacy Policy explains how Cydnie Brown LLC, doing business as The Cydnie Jocelyn Collective and Brooks & Hux Co. ("we," "our," or "us"), collects, uses, and protects your personal information when you visit our website, interact with our content, or engage with any of our offerings, including The Cydnie Jocelyn Collective, Brooks & Hux Co., She Rises retreats, and events.

What We Collect:

  • Name, email address, and contact details you voluntarily provide

  • Information collected via forms (e.g., retreat interest forms, contact forms)

  • Anonymous data via cookies and analytics tools (to help us improve the site experience)

How We Use Your Information:

  • To respond to inquiries or contact form submissions

  • To provide updates and information about upcoming retreats, events, or offerings

  • To process purchases (via Brooks & Hux Co.)

  • To improve our website and your experience

Your Rights: You may request to access, update, or delete your personal data at any time by contacting us at cydniejocelyncollective@gmail.com.

We do not sell or share your personal information with third parties except as necessary for service providers (e.g., email newsletter tools, payment processors) to perform essential functions.

Security: We take appropriate security measures to protect your information. However, no system can be 100% secure. We encourage you to use safe browsing practices.

Cookies: Our website may use cookies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but this may affect site functionality.

External Links: Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

Children’s Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have received data from a minor, please contact us and we will remove it.

Changes to This Policy: We may update this Privacy Policy occasionally. Any changes will be reflected on this page with an updated revision date.

Terms & Conditions: By accessing or using this website, you agree to be bound by the following terms:

  • All content, design, and materials on this site are the property of Cydnie Brown LLC and may not be used or reproduced without permission.

  • Our retreat experiences, events, and services are offered with care and intention, but results may vary depending on personal participation and circumstances.

  • We reserve the right to modify or discontinue offerings at any time.

  • Users agree not to misuse or exploit any resources offered via this platform.

Disclaimer:

The information, coaching, or guidance provided through our retreats, content, or website is for educational and inspirational purposes only. It is not a substitute for professional mental health care, medical advice, or therapy. By participating in any She Rises retreats, events, or offerings, you agree to take full responsibility for your emotional and physical well-being. Always consult with a licensed medical or mental health provider if needed.

We hold sacred space, not clinical space.

Return Policy (for Brooks & Hux Co.)

Due to the nature of our products being intimate, comfort-based, or custom, all sales are final. However, if you receive an item that is damaged or defective, please contact us within 7 days of delivery at cydniejocelyncollective@gmail.com and we will make it right.

We do not offer returns or exchanges for items based on size or personal preference. Thank you for honoring the small-batch, intentional nature of what we create.

Retreat Payment & Cancellation Policy

A non-refundable deposit is required to reserve your space at any retreat. Full payment is typically due 30 days prior to the start of the retreat unless otherwise stated. Payment plans may be available and are subject to agreement terms.

Cancellations:

  • If you cancel more than 60 days before the retreat start date, any payments beyond your deposit will be refunded.

  • If you cancel within 30–60 days of the retreat, a 50% refund (excluding deposit) may be available.

  • No refunds are issued within 30 days of the retreat due to preparation and reserved accommodations.

If the retreat must be canceled by the host (e.g., due to illness, natural disaster, low enrollment), all payments including your deposit will be refunded in full or transferred to a future retreat of your choice.

We strongly recommend travel insurance to protect your investment, especially for international retreats.

Accessibility Statement

We are committed to creating a supportive, inclusive, and accessible experience. If you have difficulty accessing any part of our website or require accommodations to fully participate in retreats or events, please reach out to us at cydniejocelyncollective@gmail.com.

Affiliate Disclaimer

Some links on this website or within our content may be affiliate links. This means we may earn a small commission, at no additional cost to you, if you choose to make a purchase through them. We only share resources and products we trust and genuinely recommend.